Refund and Billing Policy

This policy is part of the Steady Edge Trading Terms of Service. It explains how billing works, how to cancel, and how refunds are handled. In this policy, Steady Edge Trading means Steady Edge Trading LLC, a Tennessee limited liability company.

Cancel any time. Keep access through the end of the period already paid for. Steady Edge Trading does not issue refunds. The narrow exceptions are listed in section 5.

That policy is stated on the checkout page for every Steady Edge Trading subscription so that nobody is surprised by it after the fact.

2.1 What is a subscription. The Forge, SET Member, Live Edge, Group Mentorship, and 1:1 Mentorship are recurring subscriptions billed through Whop, the third-party billing and access platform used by Steady Edge Trading.

2.2 Billing cycle. Subscriptions bill monthly in advance on the calendar date of your original purchase, until cancelled. By subscribing you authorize that recurring charge.

2.3 No free trial. Subscriptions do not include a free trial period.

2.4 Access. Access is granted automatically when payment succeeds and is matched to the email address used at checkout. If you sign up for a Forge account with a different email address than the one used at checkout, access will not attach until the addresses match. Write to info@steadyedgetrading.com and it will be corrected.

3.1 How to cancel. Cancel from your Whop account at any time. Cancellation is self-service and takes effect immediately as an instruction not to renew.

3.2 What happens next. You keep full access through the end of the period you have already paid for. At the end of that period, billing stops and access ends. Discord roles tied to the subscription are removed automatically.

3.3 No partial periods. Steady Edge Trading does not prorate. Cancelling mid-period does not produce a partial refund for the unused days, and you are not billed again after cancelling.

3.4 Your data. Your training record is retained after cancellation as described in the Privacy Policy, so that resubscribing restores your progress. You may request deletion at any time.

Steady Edge Trading does not issue refunds on subscription payments or on digital document purchases.

The reason is stated openly. Every Steady Edge Trading product is delivered in full and immediately. A subscriber gets the entire library of lessons, drills, simulator repetitions, and community access the moment payment clears, and a document buyer receives the file itself. There is no way to return what has been consumed. The protection offered instead is that nobody is locked in: cancel any time, from your own account, without contacting anyone, and without a retention gauntlet.

Digital documents. Documents and bundles sold through Gumroad are delivered as downloadable files and are final sale. Download links remain available in your Gumroad library.

Steady Edge Trading will review, and generally will resolve in your favor, the following situations:

• Duplicate charge. You were billed twice for the same period.
• Billing after cancellation. You cancelled and were charged again anyway.
• Failure of delivery. You paid and access was never granted, and the problem was on the Steady Edge Trading side rather than an email mismatch you can correct.
• Unauthorized charge. Someone used your payment method without your permission.
• A charge you can show you never used. Billed for a renewal period in which you did not log in at all and you contact Steady Edge Trading promptly.

Write to info@steadyedgetrading.com with the email address on the account and the date of the charge. Requests are reviewed individually. Granting one exception is not a waiver of this policy and does not create a right to any other refund.

Granting an exception in one case does not waive this policy and does not create a right to any other refund.

If a renewal payment fails, the billing platform will retry. During that window access may be suspended and Discord roles may drop to guest level. Access restores automatically once payment succeeds. If payment continues to fail, the subscription is cancelled.

Prices may change. An existing subscriber receives at least thirty days notice by email before a price change takes effect, and the new price applies at the next renewal after that notice period. If you do not want to continue at the new price, cancel before that renewal date and you are not charged the new amount.

If you dispute a charge with your bank rather than contacting Steady Edge Trading, access is revoked immediately and the account may be permanently closed. Steady Edge Trading would rather resolve the issue directly. Write to info@steadyedgetrading.com first.

Group Mentorship and 1:1 Mentorship are capped, application-based products. A scheduled session that you miss without at least twenty-four hours notice is treated as delivered. One reschedule per billing period is available with at least twenty-four hours notice.

Billing questions go to info@steadyedgetrading.com. Include the email address on the account and the date of the charge.